Dental Front Office Coordinator
Front Office Coordinator (Full time)

Do you have a passion and a love for dentistry?

Do you want to be challenged in your role, own it, and enjoy coming to work every day?
Do you to work with people that also love their job?
Do you want to further your current skills and receive continued training and development?

Do you want to work with a team that value each other?
Do you want to be rewarded for your work AND receive above award rates?


About us:

We are a small family run boutique practice located 10 minutes from the CBD. We are a 1-minute walk from a large shopping centre, with the advantages of shops, cafes, gyms, public transport, child care, cinema, restaurants and more all close-by!

Between Dr Rooshab Malde and Dr Armando Menezes, we offer a wide range of general services to our patients with a focus on more complex procedures including full mouth prosthodontic rehabilitation, implants and cosmetics. We take pride in improving peoples’ lives by getting them healthy and feeling confident about their smile, having consistently positive visits to see their dentist.



About the role

You will be our clients first contact and their last, so impressions count for everything. We are here to provide outstanding service for clients who have entrusted us to care for their mouths and we do so with their best intentions at heart, in a non-judgemental manner, providing support for every step of their journey.

As the successful candidate you must:

Have 5-star customer service skills
Have at least 2 years’ experience as a Front Office Coordinator
Manage the appointment book in line with practice protocols
Be able to receive and process payment of accounts on the day
Be prepared to attend our complimentary regular further learning exercises and CPD
Understand the current ADA guidelines and standard operation procedures


About you:

You will have:

Knowledge of dental software EXACT
Effective communication skills, including an exceptional telephone manner and highly developed written skills, computer skills and be efficient with Microsoft Office
Sound dental knowledge to be able to discuss treatments and explain them to clients
The ability to work as part of a team: willingness to fit into a team environment
The skills to resolve conflict, manage stress and remain calm and composed at all times
Accountability for your role, responsibilities and actions within the practice to ensure the practice runs smoothly and productivity remains consistent
Remarkable organisational skills with the ability to multi task and to complete tasks in a set time frame
Pride in your work and be prepared to go the extra mile
Experience with the Principals of Prime Practice (will be looked upon favourably)


What you can expect:

Personal Growth
A progressive environment
Exposure to modern and exciting dentistry
Above award rates
Open and honest relationships
Regular team building exercises
Building life-long relationships with valued staff and clients


To Apply:

To apply, please send your application including a resume and a cover letter with a response to the About You section of the advert.

Email to admin@forumdental.com.au by 14th June 2018.

Due to the volume of applications that we receive, only shortlisted candidates will be contacted.