面试中需掌握的反问技巧分享

你相敬如宾

　　下面与大家分享“面试中需要掌握的11大反问技巧”。

　　No matter howprepared you are， a job interview is a nerve-wrackingexperience. You have to answer a torrent of questions on the spot and sellyourself to a hiring manager — sometimes even a room full of strangers. Andwhen it comes time for you to do the asking， will yoube ready？

　　无论求职者准备得多么充分，面试这样的经历还是会让人紧张不安。求职者不得不在面试现场回答一堆问题，向招聘经理推销自己，有时甚至要面对满屋子的陌生人。那么当轮到求职者向面试官提问时，你又是否做好准备了呢？

　　These days， it’s pretty standard for an interviewer to conclude by asking ifyou have any questions about the job. And what you ask can make or break yourchances.

　　如今，面试官在面试尾声询问面试者有何问题似乎已经成为了面试的标准流程。而你提出的问题则决定了你能否得到这份工作。

　　We talked torecruiters， hiring managers and people who landed jobsfor the best questions to ask if you want to impress the interviewer and gleanimportant information about your potential new gig.

　　如果你希望给面试官留下印象，收集你可能会从事的新工作的重要信息，那么就要学会如何提出最好的问题。我们和招聘人员、招聘经理以及应聘成功的求职者就此展开讨论，总结出了面试者提出的最佳反问。

　　1. What made youchoose my resume for an interview？

　　1.是什么促使您选择我的简历进入面试？

　　“As someone who hasbeen hiring interns and junior staff for the past 10 years， the most memorable question I had a candidate ask me was this one.It flipped the script on me because I was so used to asking ‘Why should we hireyou？’ Instead， I had to tellher what I liked about her experience and application，which is absolutely great insight to receive during the interview process. It’slike getting free career advice.” ― Laura Meditz， vicepresident of Poston Communications

　　Poston Communications公司的副总裁劳拉·麦德茨说：“在过去十年中，我一直负责招聘实习生和基础岗位职员。一次一位候选人向我提出了这个让我印象深刻的问题。这让我耳目一新，因为我习惯了问求职者：‘我们为什么要录用你？’与之相反，我不得不告诉她我究竟喜欢她工作经验和工作技能的哪些部分。这些都是在面试过程中吸取经验的绝佳机会。这就像接受免费职业指导一样。”

　　2. What are thebiggest challenges faced by your company/department today？

　　2.贵公司/贵部门面临的最大挑战是什么？

　　“I like asking thisquestion to get a real sense of what they feel is most needed in theirbusiness. It could be a specific skill， improvedprocesses or just additional resources to handle workload. Answers to thisquestion will help you understand what your job will entail and give you theopportunity to explain how you could tackle your employer’s biggest challenge.On the other hand， if their biggest struggle doesn’tmatch your skills or expectations， it could be a usefulred flag before accepting a new job.” ― Daniel Buchuk，director of communications at Bringg

　　物流管理平台Bringg的通讯主管丹尼尔·布楚克说：“我喜欢通过这个问题了解招聘公司在业务上的需求。他们需要的可能是一项具体技能，改进流程的方法或是处理工作负荷的额外资源。公司的回答有助于你了解你未来工作的职责，你也可以借机向他们解释自己会如何处理他们面临的挑战。另一方面，如果他们面临的最大困难用不到你的技能或与你的期望不符，这在你接受工作之前也是一种警醒。”

　　3. What makes youdifferent from your competitors？

　　3.贵公司与竞争对手相比有何不同？

　　“When I applied formy current job， I asked questions about the company’scompetitors and how they differentiated themselves. This is a good question toask because companies want to see that you are diligent enough to do yourhomework in advance of the meeting and have a genuine interest in the field youare moving into.” ― Casey Hill， blogger at Musings ofEntrepreneurship

　　Musings ofEntrepreneurship的博主凯西·希尔表示：“我在申请现在从事的工作时询问面试官公司与竞争对手相比有何不同。这是个很好的问题，因为公司乐于看到你足够勤奋地进行面试的准备工作，并且对即将从事的领域真正感兴趣。”

　　4. Can you give mean example of how you live out the company values？

　　4.您能举例说明贵公司是如何实践企业文化的吗？

　　“I like to find outwhat values the company promotes on their career page — passion， integrity， accountability， etc. — and I’ll ask the interviewer how they live one or more ofthose values， especially as a manager. If theinterviewer is dumbfounded， it typically shows that thevalues are nothing more than empty messaging. If they can answer the question， it shows the company believes in and instills its values inemployees and the interviewer is probably a thoughtful manager.” ― JenniferBewley of Get Uncuffed

　　来自Get Uncuffed的詹妮弗·比尤利认为：“我希望得到的答案是公司在职业生涯页面宣传的诸如激情、正直、尽责等价值观，我还会询问面试官他们是如何实践其中一种或几种价值观的，尤其是作为一名经理的做法。如果面试官呆立当场，那么证明这些价值观不过只是随口说说罢了。如果面试官能够回答这些问题，说明这家公司确实拥有这些信仰，而且这些信仰也灌输给了公司员工，面试官也绝非浑浑噩噩之辈。”

　　5. What is yourtraining program like？

　　5.贵公司的培训项目是什么样子的？

　　“I have found thatreputable companies will answer this question by saying that the trainingperiod is as long as a new employee needs. Training that is rushed orfast-tracked to meet a quota or deadline isn’t an effective way to findreputable and reliable employees. Any new job comes with a learning curve； a good company will offer thorough training and help employees toobtain all the skills they need to be successful in the company.” ― CarleeLinden， writer for Best Company

　　Best Company的撰稿人卡莉·林登表示：“我发现，有名望的公司总是这样作答：培训期的长短要根据新人需要确定。如果培训杂乱无章，或只是为了应付指标考核和截止日期，那么如果公司希望找到信誉良好又做事可靠的员工，这种方法难以奏效。新员工总会经历学习曲线，一家好公司会提供完善的培训，帮助新员工掌握在新公司成功开展工作的技能。”

　　6. What recentdiversity hiring and promotion efforts are you most excited about？

　　6.贵公司在种族多样化招聘和宣传方面有哪些可喜的成就？

　　“As a woman of colorwho is also very keen on advancing in her career， Ioften ask questions that would give me an insight into the company’s diversityefforts. I also almost always follow this question by requesting a tour of theoffice. You’d be surprised what you can glean just by walking around. It givesme an insight into whether their response is canned or truly embodied by theorganization.” ― Stella Odogwu， founder and CEO ofIntelle Coaching Solutions

　　Intelle CoachingSolutions的创始人和首席执行官斯黛拉·欧多格乌说：“我是一名有色人种女性，同时也热切盼望在自己的职业生涯中有所进步，我经常提出这个问题来判断公司在种族多样化方面是否付出了努力。提出这个问题之后，我几乎总会要求参观公司的办公室。在办公室中走动所搜集到的信息简直让人难以想象。我能够从中判断面试官的回答属于随意敷衍还是确有其事。”

　　7. What do you enjoymost about working here？

　　7.您对在贵公司工作的哪些方面最为满意？

　　“First off， if the interviewer can’t answer this question， there should be sirens going off in your head that this might notbe the greatest place to work. That said， most of thetime， it allows an opportunity to get personal with theinterviewer and allow them to talk about themselves for a change. This mutualexchange results in a stronger bond while allowing you to learn more about someof the great things the company has to offer.” ― Alex Benjamin， professional recruiter and owner of resume writing serviceRecruiter Written

　　专业招聘人和简历写作服务网站RecruiterWritten的所有人艾利克斯·本杰明认为：“首先，如果面试官答不上来，我的脑海中就会响起这样一种声音：这家公司恐怕不是最理想的工作地点。尽管如此，大多数时候，我们有机会和面试官进行个人对话，让他们聊聊自己的感受，这就是一种改变。通过互相交流，你们之间的纽带会更加紧密，你也可以了解这家公司的最佳之处是什么。”

　　8. What are the mostsuccessful team members doing differently from the average team member？

　　8.那些最成功的团队成员和其他成员有什么分别？

　　“If there is onething that interviewees could do that would help them stand out from othercandidates， it would be to be bold， speak with confidence and ask questions that hint you are a highperformer who is looking to succeed with the company. This question shows driveto outperform mediocracy while also learning more about the expectations of thework required to achieve excellence in the position.” ― Emily LaRusch， CEO and founder of Back Office Betties

　　Back Office Betties的创始人和首席执行官艾米丽·拉鲁什说：“如果某位面试者能够从所有候选人中脱颖而出，那么这位面试者一定勇气十足，言谈间充满自信，他提出的问题也暗示自己将会是一位表现优异的员工，希望和公司共同取得成功。这个问题表明面试者有不甘平庸的动力，同时对于该职位工作对优秀员工的要求也会有更多了解。”

　　9. How will you knowwhether you hired the right person three months from now？

　　9.三个月后您如何评判是否聘用了合适的员工呢？

　　“I love thisquestion because as a job seeker， it gives you a clearidea of the hiring manager’s goals， expectations andobjectives for you if you are hired. It also gives you a chance to pause andconsider if the answer sounds like things you will enjoy. It can add a bit moreclarity to the job and the results the company is hoping to achieve by fillingthis position.” ― Helen Godfrey， owner of careercounseling service the Authentic Path

　　职业生涯咨询服务公司theAuthentic Path的所有人海伦·戈弗雷说：“我喜爱这个问题，面试者可以清楚地了解招聘经理对你入职后寄予的目标、期望和目的。面试者也可以暂时停下来，思考面试官的回答是否符合心中所想。面试者可以更清晰地了解应聘工作的情况，公司究竟希望招聘为这一岗位带来何种结果。”

　　10. How would yourco-workers describe your management style？

　　10.您的同事如何描述您的管理风格？

　　“It’s important toask about your potential manager’s leadership style but not just what theythink about themselves. Asking what their peers and direct reports would say oftheir management style is key ― even better if they’re open to you talking toone of their direct reports about their leadership. A manager can make or breaka job， so getting more context around the people you’llbe working with most closely will help in decision making.” ― Carly Kuper， senior vice president of public relations and corporatecommunications at CMI/Compas

　　CMI/Compas公司公共关系和企业通信部门高级副总裁卡丽·库珀表示：“了解可能面对的经理的领导风格非常重要，但是却不仅限于他们的自我评价。了解同级和下属对他们的评价至关重要，如果他们乐于让自己的直接下属分享对自己的评价就更加理想了。经理决定着你能否顺利开展工作，因此多了解日后工作伙伴的情况对于做出决策非常有帮助。”

　　11. Can you show mearound before we wrap up？

　　11.在面试结束前您能带我四处转转吗？

　　“This questionallows applicants to differentiate themselves at the end of their interviews bycreating a unique experience with the interviewer that won’t be shared amongother candidates. In fact， I can still recall myinterview many years back with a candidate who asked me this very question. Itbreaks hiring managers out of their routines and forces them to leave theinterview room and interact more naturally with the candidate.” ― Peter Yang， co-founder of ResumeGo

　　ResumeGo的联合创始人彼得·杨表示：“这个问题让面试者和面试官共同经历了一段独特的时光，这些是其他候选人所不具备的，从而显得自己与众不同。实际上，我现在还能够回忆起很多年前，一位候选人在面试中提出这个问题的场景。招聘经理只得打破常规，离开面试室，和候选人更加自然地相处。”

　　更多面试技巧也可关注下北京新东方的商务英语课程，集提升商务英语能力与获得国际商务工作资格于一身。主要针对即将应聘的大学生或职场人士，需要掌握面试技巧或提升英语在商务环境下的实际运用能力。在授课过程中将提供大量模拟练习，全面提升学员的商务英语实战技巧。