Customer Service Representative
CBD location
6 month contract with view of extension
Are you an experienced and enthusiastic Customer Service Representative eager to secure your next contract position?
Client Details
Our client is a leader in business & finance support services across Australia seeking an enthusiastic and experienced Customer Service Representative to join their team. Based closed to the Perth CBD, this is an exciting opportunity to join a nationally recognised business during their peak period. This busy call centre position is offering 38 hours per week Monday to Friday between regular business hours.
Description
We are looking for proactive and experienced Customer Service candidates with excellent communication skills to start as soon as possible. Key responsibilities:
High volume of inbound customer service calls, +80 per day
First line of inquiry for customers and general support
Demonstrate proactive professional customer service skills in a fast paced environment
Record customer information on an internal system
Organise appropriate escalation to the relevant person
Profile
To be considered for this opportunity you will have:
Previous inbound customer service experience in a call centre
Excellent communication skills both verbal and written
Self-managed and self-directed
Drive and energy to do well and achieve
Ability to work well as part of a fun and friendly team
Intermediate to advanced computer skills
The ability to be flexible with contract length
Job Offer
What's in it for you?
Work autonomously in a supportive team
Great facilities to make sure you're really looked after
A fun culture where you meet fantastic people
Competitive per hour rate
This position is suited to a motivated, enthusiastic individual who is committed to working as part of a team. If this position fits your skills and personality, please apply now.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Hannah Duffy on 08 9215 9513.