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Operation Business Advoca

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2018-06-07 12:25   48次浏览 信息编号:1665  [举报此信息]
职位类别:政府/非盈利机构 /   薪资水平:面议 招聘人数:不限 类别:全职Full Time性别要求:不限地区: 珀斯  -   -    -   声明:----------->>>应聘者请直接打电话或EMAIL联系招聘候商家,并告知商家这是在 [ A.U.PEOPLE 澳群澳洲珀斯Perth华人网官方网租房二手车招工二手买卖黄页退税税务Tax Return 珀斯 悉尼 墨尔本 布里斯班 阿德莱德 堪培拉]看到这条招聘消息的。 红色按钮“申请该职位”暂时没有开通,请不要使用。 商家如有意刊登招聘广告,35AUD/月,请联系:findstaff@aupeople.com.au [地图及交通]
Operation Business Advocates | EL1 and EL2
2-year contract with a possibility for extension
Multiple positions across Australia
Exceptional opportunities | home office support and travel
We are currently seeking applications from experienced Operation Business Advocates at the EL1 and EL2 level to provide coaching support to divisions across our client’s organisation in adopting consistent operating rhythm, minimum service standards, best practise sharing and building coaching capability.

As the Operation Business Advocate, you will be responsible for the delivery of a consistent operating rhythm across the organisation. Objectives are to improve service delivery outcomes such as experience, performance, productivity and risk management. Human-centred process design is required to facilitate improvements to the participant and provider pathways, and compliance controls, working closely with corporate and engagement business areas, and supporting change management.

You will work nationally with head office and regional teams to ensure consistent operating rhythm and a coaching mindset is embedded across the organisation. Your exceptional stakeholder relationship skills, collegiate personal style and ability to engender trust and respect will allow you to build the internal capability and high-performance culture of the Agency.

Responsibilities will include, but not limited to:

Build coaching capability across the business. Educate leaders on Coach the Coach and Inspect What you Expect mindset
Educate, support and coach leaders and staff on all levels on weekly Pulse, Pulse Check boards and Go Look See behaviours.
Embed consistent metric tracking throughout the business linked to weekly / monthly operating rhythm.
Leverage released capacity from process improvements and support leaders in building coaching rhythm.
Establish coaching and observation framework around Service charter and minimum standards.
Drive national adoption of standard operating procedures.
Proactively build and manage relationships across various internal / external stakeholders to ensure business operating rhythm is embedded consistently.
To be successful for this role, you must have:

3 years’ experience in coaching, managing and influencing large teams and stakeholders.
Extensive experience in coaching at all levels and achieve sustainable performance and behaviour lift
Exceptional stakeholder engagement and focus on relationship building
Strong results orientation, resilience and a positive approach to risk mitigation
Demonstrated capacity to influence and inspire best practise embedding in a nationally diverse team.
Demonstrated ability to communicate and influence to deliver significant outcomes for the Agency, including people with disability
Extensive experience in coaching at all levels and achieve sustainable performance and behaviour lift
A proactive approach to professional and organisational development with the ability to engender enthusiasm and professionalism in others
The ability to develop and maintain a culture that promotes innovation
Keen intelligence, persuasiveness and influencing skills
The opportunity is rewarding for someone who is committed to excellence, is driven to succeed, loves structure and organisation, and enjoys connecting with people and achieving exceptional results.

To apply for this fantastic opportunity, click “APPLY” now and attach your MS word resume. For a confidential discussion please call the Drake Office on 02 6249 7366.

Please contact: Nicole Hassall on quoting Reference Number 22794927NHAS3DO002601
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